Today I called up Vaio-link, the sector responsible for Sony laptop and PC repair. And let me say that I was surprised, not in a negative, but a positive way.
The lady that attended me was very nice, she didn’t seem like your average secretary which knows absolutely nothing about PCs and she was able to understand the problem and report back (after getting confirmation) that the laptop was indeed still under warranty.
So, I’m going to be completely laptopless for a couple of weeks, but at least I’m happy that I can have the problem solved. So thumbs up to Sony, they won a few points in my consideration, at least their assistance service did.
[tags]Sony, Vaio, Vaio link, vaio warranty[/tags]